Technical Sales Engineer – End User Computing

We are seeking a highly skilled and motivated Technical Sales Engineer to join our dynamic team to contribute to our growth.

Duties and Responsibilities

• Identifying and establishing new business opportunities with potential customers in the end user computing (EUC) market.
• Collaborate with the sales team to understand customer requirements and design tailored end-user computing solutions.
• Conduct technical presentations and demonstrations to showcase the features and benefits of our EUC products and services.
• Act as a technical expert during pre-sales engagements, addressing customer inquiries and concerns.
• Analyze customer needs and align them with appropriate EUC solutions.
• Work closely with clients to gather technical requirements and provide guidance on product configurations.
• Evaluate existing IT infrastructure and recommend enhancements for optimal end-user experiences.
• Develop an in-depth understanding of our EUC product suite and communicate its value proposition effectively to customers.
• Work closely with cross-functional teams, including sales, marketing, and product development, to ensure a seamless customer experience.
• Provide feedback from customer interactions to help improve product features and functionality.
• Assist customers in troubleshooting technical issues and coordinate with the support team to ensure prompt resolution.
• Serve as a point of contact for customers post-sale, building and maintaining strong relationships.

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Requirements and Qualifications

• Bachelor’s degree in Business Information Technology, Business Management or related field.
• Certifications in relevant technologies such as Microsoft and ITIL are a plus.
• Proven experience in technical sales or a similar customer-facing role.
• In-depth knowledge of end-user computing technologies, operating systems, office IT equipment and cloud computing.
• Strong presentation and communication skills.
• Ability to understand and translate complex technical concepts for non-technical stakeholders.
• Results-oriented with a track record of meeting or exceeding sales targets.

Remuneration

An attractive package will be offered to successful candidates, commensurate with skills and experience.

Interested candidates should submit their applications indicating the position they are applying for with detailed CV with names and addresses of at least 3 traceable referees by email only to [email protected]  not later than 21^st January 2024.