Senior Manager Commercial Sales

VACANCY ANNOUNCEMENT

SENIOR MANAGER COMMERCIAL SALES

INTRODUCTION

Telekom Networks Malawi Plc (TNM) is looking for a suitably qualified person to join our team as a Senior Manager Commercial Sales.

TNM is the pioneer mobile network in Malawi and is committed to digitally empowering every Malawian. At TNM, our people are at the heart of everything we do. We are dedicated to cultivating a productive, innovative, and engaged workforce, fostering an environment where talentthrives, and potential is realized.

Job Purpose

To plan, monitor and ensure achievement of customer and revenue market share objectives set for regional operations by supervising/influencing multiple teams to deliver operational excellence in customer service, channel management and distribution expansion.

Major Tasks and Responsibilities

• Identifies and formulates regional sales strategies based on the overall business strategy.
• Drives quality gross additions: GSM, DATA/HBB, MPAMBA and any other subscriber KPIs assigned.
• Manages churn, revenue growth, minutes of use and Mpamba transactions in the region per cluster.
• Drives primary sales and availability of Mpamba Evalue in every cluster by:
• – Implementing distribution targets per site and per cluster.
• – Implementing the audit and review of channel partners & distributors to ensure they have a
  healthy Return on Investment.
• – Identifying and formulating regional strategies to drive distribution infrastructure expansion,
  which includes branches and Kiosks.
• – Continuously motivating the front-line employees through leadership by examples and
  drive forresults.
• Conducts market or trade audits to identify and correct gaps in the trade.
• Drives market visibility through trade marketing activities.
• Identifies and develops business cases for new coverage areas, conducts site or market
  dimensioning to determine infrastructure requirements and conducts quality checks after site
  commissioning.
• Prepares and submits relevant Regional Operations reports and provides input to the Sales and
  Distribution BOD pack.

Educational and Professional Requirements

• Degree in Business Management/Marketing/Business Administration/Commerce or any related
  qualification.
• Master of Business Administration is an added advantage.
• 10+ years of varied experience in Sales & Marketing with at least 2 years at middle management level handling independent businesses.
• Relevant experience in telecom industry
• Competentin Microsoft Excel and PowerPoint
• Excellent communication, interpersonal, problemsolving and entrepreneurial skills.
• Sound understanding of sales systems and process.
• Creative self-starter with sound consumer knowledge.

Interested applicants are requested to submit their applications and Curriculum vitae (CV)to:

The Human Resources and Administration Director
Telekom Networks Malawi Limited
Livingstone Towers
P.O Box 3039
Blantyre

OR

Email: vacancies@tnm.co.mw

To reach him no later than 23rd May 2025