Private
VACANCY
Job title: Receptionist – Front Desk
A hotel in Salima is a dynamic, fast-paced organization dedicated to delivering exceptional service to our clients and fostering a professional and supportive workplace for our employees. With a strong reputation for excellence, we pride ourselves on creating innovative solutions that meet the needs of our clients while maintaining a positive and collaborative work environment.
Our team is the foundation of our success, and we are deeply committed to supporting their growth and overall well-being. We offer comprehensive training programs, encourage cross-department collaboration, and provide opportunities for career advancement. As the first point of contact for our visitors and clients, the corporate receptionist plays a vital role in upholding our company’s values of professionalism, integrity, and exceptional service.
Joining our team means contributing to a workplace that champions diversity, inclusion, and creativity. We believe that every employee contributes to our culture of innovation, where new ideas are encouraged and celebrated. At [Your Company Name], we are not just building a company; we are creating a community where everyone has the opportunity to thrive.
Job Responsibilities
As a hotel receptionist you’ll be instrumental in maintaining a professional and welcoming front desk environment while supporting administrative operations.
Key responsibilities include:
- Greeting clients, visitors, and staff with a professional and courteous demeanor and managing check-ins with efficiency.
- Managing a multi-line phone system to answer and redirect calls promptly while maintaining professionalism.
- Coordinating conference room bookings and ensuring meeting spaces are prepared and well-equipped for use.
- Handling mail and deliveries, including sorting, distributing, and scheduling courier pickups as needed.
- Maintaining a clean and organized reception area that reflects the company’s commitment to high standards.
- Assisting with administrative tasks such as filing, data entry, and preparing documents or reports for meetings.
- Monitoring and ordering office supplies in collaboration with the facilities or procurement team.
- Supporting the HR and Operations departments with scheduling interviews or onboarding new hires as necessary.
- Adhering to security protocols by managing visitor logs, issuing access badges, and monitoring building entry procedures.
Required Skills, Experience, and Qualifications
Must-have:
- Exceptional verbal and written communication skills to handle client interactions and professional correspondence.
- Proficiency in using office software, including Microsoft Office Suite and scheduling tools.
- Strong organizational skills with attention to detail for managing appointments and office tasks.
- Ability to handle sensitive information with discretion and maintain confidentiality.
- A high school diploma or equivalent is required.
- Strong problem-solving skills and the ability to manage last-minute changes efficiently.
Nice-to-have:
- Previous experience as a receptionist or administrative assistant in a corporate environment.
- Familiarity with multi-line phone systems and visitor management software.
- Knowledge of corporate protocols, such as handling VIP guests or coordinating executive schedules.
- Experience coordinating travel arrangements or managing executive calendars.
- Familiarity with customer relationship management (CRM) software or other enterprise tools.
- Ability to speak multiple languages to assist with diverse clientele.
- Knowledge of security protocols or experience handling sensitive data.
To apply, please submit your resume and a cover letter outlining your qualifications and interest in the receptionist role. Shortlisted candidates will be contacted within two weeks of the closing date for an initial interview. For application, send it to contact +265882968971