Manager, Bancassurance

Qualifications and Experience required

• First degree in Business Commerce (Accounting or Business Administration) and Chartered Insurer certification
• 5-7 years’ experience in insurance product development, scaling, and commercialization, with proven leadership in a comparable organization
• Deep understanding of clients, partners, and markets, with experience in managing end-to-end insurance capabilities
• Advanced knowledge of life and non-life insurance products, underwriting principles, and bancassurance regulations
• Strong analytical, problem-solving, and communication skills with ability to build relationships with stakeholders at all levels
• Experience in digital transformation and innovation within the insurance sector

Key Responsibilities

• Act as the Insurance subject matter expert for business deal complexities and provide insight into the development of client value propositions within the Bancassurance sphere.
• Define and monitor achievement of the financial and non-financial performance metrics required for Bancassurance in alignment with Group Insurance, country, and business unit teams.
• Design Bancassurance solutions to address client life events, distributed through client engagement platforms and place the client and client experience at the centre of product and service design and delivery.
• Conduct a complete needs analysis to identify gaps in respect of current cover, policy schedule, policy wording, excesses and unreasonable terms and conditions in order to address specific customer needs.
• Consistently scan the environment to ensure best practices for quality and customer experiences are identified, investigated and implemented where appropriate.
• Create an awareness of the Bancassurance offering in line with the identified distribution channels, target market and risk appetite.
• Promote the features and benefits to suit the customer’s needs and align to best practices within the short-term insurance industry.
• Identify opportunities, lead and drive innovative initiatives in order to source and secure new customers in order to grow the market share and optimize profitability for the Bancassurance business.
• Promote, provide expert advice on selling and structuring a wide and diverse range of insurance solutions customized to best meet the financial needs of the Bank’s Corporate, Business and Personal customers.