Technical Officer – Quality Assurance

Imagine Worldwide is a Non-profit making Organization registered as a company limited by guarantee.
We are supporting the Ministry of Education, through the Directorate of Open Distance and eLearning
(DODeL) and the Directorate of Basic Education (DBE) to implement a tablet-enabled learning programme called Building Education Foundations through Innovation and Technology (BEFIT) to improve primary school children’s acquisition of literacy and numeracy skills using education technology supplementing teacher efforts in all schools across Malawi.

The Programme goal is to improve pupil learning outcomes in reading and numeracy through supplemental use of individualized, self-paced instruction delivered through specialized apps on Android tablets in standards 1-4 in all public primary schools in Malawi. The Programme is expected to reach approximately 3.8 million learners in more than 6,000 primary schools across the country between 2023 and 2029.

The Programme is implemented by the Ministry of Basic and Secondary Education with support from a consortium made up of Imagine Worldwide (IW)-the programme Ecosystems Coordinator, Voluntary
Service Overseas (VSO) and onebillion (OB). The Ministry of Basic and Secondary Education is the Lead
Implementing Entity, while IW, VSO and OB (the software developer) are providing technical, operational,
and coordination support. The overall programme management, technical services provision and
coordination is being provided through a Programme Implementation Management Unit (PIMU).
Therefore, to ensure that the programme is efficiently and effectively implemented to achieve programme goal and objectives, Imagine Worldwide invites suitably qualified candidates to submit applications for various vacant positions indicated below:

Technical Officer – Quality Assurance (x1)

The Technical Officer – Quality Assurance will work closely with the Programme Technical Services
Specialist to ensure total quality assurance of the programme technology ecosystem including
different software programmes used to drive learning. Specifically, s/he will undertake the quality
assurance of the learning software – onebillion’s onecourse software for Android and iOS which is in
multiple languages, with a primary focus on Chichewa and English. The Technical Officer – Quality
Assurance will work with the quality assurance team of the ecosystem coordinator; Imagine Worldwide
Ltd, the software developer onebillion and the BEFIT Programme ICT Thematic Task Team to test new
child-facing activities locally, providing feedback to help improve and iterate with them. Further, s/
he will collaborate with the quality assurance team to source, manage and support a team of adhoc
testers during major software releases.

The Technical Officer – Quality Assurance will also be responsible for conducting targeted A/B
experiments conducted on learners as test new or improved versions of the software and collecting
data before rolling out across all schools. S/he will further conduct quality assurance of the data
collection and monitoring systems installed in schools that provide oversight of the BEFIT Programme.
This includes testing for and identifying failure points in the system and troubleshooting.

The Technical Officer – Quality Assurance directly reports to the Programme Technical Services
Specialist and will be based in Lilongwe with 20–30% travel to field locations to provide programme
implementation support.

For more details about the job including required qualifications and experience, please follow the link
below to access the detailed job description.

https://drive.google.com/drive/folders/1-zfjhPN7h86jU29s8kixRmzqeTpqilLD?usp=share_link

Follow the link below to visit the recruitment website and complete your application;
https://ats.hirebee.ai/en/company/jobs/imagine-worldwide

Closing Date: Sunday 22nd June 2025.

Please note that only shortlisted candidates will be contacted Imagine Worldwide is an equal opportunity
employer. All applicants will be considered for employment without attention to race, color, religion, sex,
sexual orientation, gender identity, national origin, veteran, or disability status.