VACANCY ANNOUNCEMENT

Role: Office Receptionist cum cleaner
Location: Area 25A, Lilongwe, Malawi
Reports to: Finance and Administrative Officer

Job Purpose:

The Office Cleaner and Receptionist cum office cleaner will ensure a clean, organised, and welcoming office environment while providing professional front-desk support. This dual role is crucial for maintaining both the hygiene standards and the positive image of the organisation for staff, partners, and visitors.

Key Responsibilities:

Receptionist Duties:

1. Greet and welcome visitors, ensuring they feel attended to and informed.
2. Answer, screen, and redirect incoming phone calls and emails professionally.
3. Maintain the reception area in a tidy and welcoming condition.
4. Schedule appointments, meetings, and manage office calendars as required.
5. Assist with administrative tasks, including filing, photocopying, and basic record keeping.
6. Provide information to clients and staff regarding the organisation’s services.

Office Cleaner Duties:

1. Clean and sanitise office floors, desks, windows, and other surfaces regularly.

2. Ensure restrooms and pantry areas are clean, stocked, and hygienic.

3. Dispose of office waste appropriately and ensure recycling procedures are followed.

4. Report any maintenance issues or equipment malfunctions to the Office Manager.

5. Maintain cleaning supplies inventory and notify management when replenishment is needed.

Required Qualifications and Skills:

• Minimum of a Malawi School Certificate of Education (MSCE) or equivalent.
• Prior experience in office cleaning or reception duties is preferred.
• Basic computer skills (MS Office, email use) are a plus.
• Strong interpersonal and communication skills.
• Professional, polite, and approachable demeanour.
• Ability to manage multiple tasks and prioritise effectively.
• Must be a resident of Area 25 or the surrounding areas.

• Must prioritise personal hygiene and demonstrate a neat, presentable appearance at all times.

• Age: 25 to 35 years. ( indicate your age in the cover letter/ CV)

Performance Indicators:

• The reception area is always clean, tidy, and welcoming.
• Calls and emails are answered promptly and professionally.
• Cleaning schedules are followed consistently.
• Office supplies are managed and replenished as needed.
• Visitors and staff report satisfaction with front-desk support and cleanliness.

Working Conditions:

• Full-time position, Monday to Friday, 8:00 AM – 5:00 PM.

How to apply:
Interested candidates should submit their CV and cover letter to Agri-Impact Malawi offices at Genesis Complex, Off Chendawaka road, Area 25, Lilongwe or email to aimrecruitment2022@gmail.com:

Deadline for receiving applications: 9^th November 2025

Female candidates are strongly encouraged to apply.