Multiple Positions – Imagine Worldwide

Imagine Worldwide is a Non-profit making Organization registered as a company limited by guarantee.
We are supporting the Ministry of Education, through the Directorate of Open Distance and eLearning
(DODeL) and the Directorate of Basic Education (DBE) to implement a tablet-enabled learning programme called Building Education Foundations through Innovation and Technology (BEFIT) to improve primary school children’s acquisition of literacy and numeracy skills using education technology supplementing teacher efforts in all schools across Malawi.

The Programme goal is to improve pupil learning outcomes in reading and numeracy through supplemental use of individualized, self-paced instruction delivered through specialized apps on Android tablets in standards 1-4 in all public primary schools in Malawi. The Programme is expected to reach approximately 3.8 million learners in more than 6,000 primary schools across the country between 2023 and 2029.

The Programme is implemented by the Ministry of Basic and Secondary Education with support from a consortium made up of Imagine Worldwide (IW)-the programme Ecosystems Coordinator, Voluntary
Service Overseas (VSO) and onebillion (OB). The Ministry of Basic and Secondary Education is the Lead
Implementing Entity, while IW, VSO and OB (the software developer) are providing technical, operational,
and coordination support. The overall programme management, technical services provision and
coordination is being provided through a Programme Implementation Management Unit (PIMU).
Therefore, to ensure that the programme is efficiently and effectively implemented to achieve programme goal and objectives, Imagine Worldwide invites suitably qualified candidates to submit applications for various vacant positions indicated below:

1.0 Programme Officer (x3)

The Programme Officer will be responsible for the full cycle of programme implementation within the
BEFIT Programme. S/he will play an instrumental role in planning and facilitating programme technical
activities in collaboration with Ministry’s national, district, zone and school levels implementation
structures to ensure effective and efficient delivery of all project activities. This includes stakeholder
sensitization, digital content alignment, teacher and stakeholder training, activity facilitation, technical
backstopping and supervision of district, zonal and school level implementation teams. The Programme
Officer will also be accountable for programme quality assurance, reporting, innovation and capacity
strengthening.

The position works closely with Ministry of Basic and Secondary Education staff, district and zonal
education authorities, schools and other stakeholders to ensure effective, efficient and inclusive
delivery of the BEFIT Programme across all levels in alignment with BEFIT Programme’s strategic
objectives and standards.

The successful candidate will join a highly committed and collaborative team that is working together to
empower every child, to achieve their full potential. The position offers a flexible, learning environment
to enhance individual career development and growth.

The Programme Officer directly reports to the National Programme Officer and will be based in
Lilongwe with 20–30% travel to field locations to provide programme implementation support.

2.0 Administration and Supply Chain Officer (x1)

The Administration and Supply Chain Officer will work closely with the Administration, Operations &
Support Services Specialist to ensure that the BEFIT Programme has in place robust administration,
personnel and supply chain systems that fully support efficient and effective delivery of Programme
goals and objectives at scale. Specifically, the Administration and Supply Chain Officer will be directly
responsible for supporting day-to-day management of the Programme administrative, operations
and supply chain tasks such as office management, documentation flow and management, coordinate
internal and external organisation of programme meetings/ conferences and accommodation,
support the coordination of procurement and logistics services; ensuring smooth flow of goods and
services, transport planning and coordination including management of programme drivers. This is
a challenging role that requires a proactive and result oriented individual in order to ensure that the
Programme gets good, effective and efficient administrative, operations, supply chain and support
services.

The Administration and Supply Chain Officer directly reports to the Administration, Operations and
Support Services Specialist and will be based in Lilongwe with 20-30% travel to field locations to
provide programme implementation support.

3.0 Communication and Advocacy Officer (x1)

The Communication and Advocacy Officer will work closely with the Communication, Advocacy and
Gender (CAG) Specialist in ensuring that the BEFIT Programme community mobilization, engagement,
communication and advocacy strategy is effectively implemented. The Communication and Advocacy
Officer will provide support in ensuring smooth communication flow to ensure that BEFIT Programme
and its stakeholders receive accurate information they need regarding the programme in a timely
manner and format that is adapted to the needs of the target audience.

He/she will support the CAG Specialist in the drafting and formatting and production of communication materials, including visibility products, newsletters, social media content, and reports, to ensure that the messaging and branding are consistent; maintenance of information management systems to monitor and respond to stakeholder enquiries, thereby guaranteeing the timely dissemination of updates; and coordination of community mobilization activities, advocacy campaigns, community forums, and engagement activities, which includes logistical preparation, documentation, and follow-up.

The Communication and Advocacy Officer directly reports to the Communication, Advocacy and
Communication Specialist and will be based in Lilongwe with 20-30% travel to field locations to
provide programme implementation support.

4.0 Technical Officer – Repairs and Maintenance (x1)

The Technical Officer – Repairs and Maintenance will work closely with the Programme Technical
Services Specialist in ensuring that the programme has robust repairs and maintenance ecosystem that
can be decentralized at the district level which will ensure functionality of all programme equipment
(hardware and software) in order to sustain the programme in the long term. The programme
equipment (hardware and software) include tablets, lithium batteries, solar panels, inverters, lighting,
internet connectivity, security, cages, security alarms and security lights.

The successful candidate will play a key role in establishing a functional repair and maintenance
function of all deployed assets to maximize their lifespan and to ensure that all programme equipment
runs efficiently and effectively. S/he will be responsible for testing faulty products, determining failure
rates, carrying out repairs, claiming warranties to global and local suppliers, placing orders for spare
parts and tools and handling end-of-life of products and components (e-waste management). Further,
s/he will also be responsible for coordinating with district, zone and school level implementation
structures to establish a repair process for equipment including tablets and accessories, solar systems
and storage cabinets.

S/he will work with technical service providers (TSPs) for regular maintenance of deployed assets
and with the Administration, operations and Support Services Specialist for the supply of spare parts
and tools. The Technical Officer – Repairs and Maintenance directly reports to the Programme
Technical Services Specialist and will be based in Lilongwe with 20-30% travel to field locations to
provide programme implementation support.

5.0 Technical Officer – Quality Assurance (x1)

The Technical Officer – Quality Assurance will work closely with the Programme Technical Services
Specialist to ensure total quality assurance of the programme technology ecosystem including
different software programmes used to drive learning. Specifically, s/he will undertake the quality
assurance of the learning software – onebillion’s onecourse software for Android and iOS which is in
multiple languages, with a primary focus on Chichewa and English. The Technical Officer – Quality
Assurance will work with the quality assurance team of the ecosystem coordinator; Imagine Worldwide
Ltd, the software developer onebillion and the BEFIT Programme ICT Thematic Task Team to test new
child-facing activities locally, providing feedback to help improve and iterate with them. Further, s/
he will collaborate with the quality assurance team to source, manage and support a team of adhoc
testers during major software releases.

The Technical Officer – Quality Assurance will also be responsible for conducting targeted A/B
experiments conducted on learners as test new or improved versions of the software and collecting
data before rolling out across all schools. S/he will further conduct quality assurance of the data
collection and monitoring systems installed in schools that provide oversight of the BEFIT Programme.
This includes testing for and identifying failure points in the system and troubleshooting.

The Technical Officer – Quality Assurance directly reports to the Programme Technical Services
Specialist and will be based in Lilongwe with 20–30% travel to field locations to provide programme
implementation support.

For more details about the job including required qualifications and experience, please follow the link
below to access the detailed job description.

https://drive.google.com/drive/folders/1-zfjhPN7h86jU29s8kixRmzqeTpqilLD?usp=share_link

Follow the link below to visit the recruitment website and complete your application;
https://ats.hirebee.ai/en/company/jobs/imagine-worldwide

Closing Date: Sunday 22nd June 2025.

Please note that only shortlisted candidates will be contacted Imagine Worldwide is an equal opportunity
employer. All applicants will be considered for employment without attention to race, color, religion, sex,
sexual orientation, gender identity, national origin, veteran, or disability status.