Job Description

About CRS 

Catholic Relief Services (CRS) is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more that 100 countries. Without regard to race, religion or nationality, CRS’ relief and development work is accomplished through programs of emergency response, health, agriculture, education, microfinance and peacebuilding.

CRS is recruiting an ICT4D Intern to assist in coordinating and delivering various ICT and ICT4D (ICT) related services in accordance with established CRS ICT policies, procedures, and service standards to support high-quality programs serving.

Main Duties and Responsibilities

• Coordinate and deliver various ICT and ICT4D (ICT) related services in accordance with established CRS ICT policies, procedures, and service standards to support high-quality programs serving.
• Deploy, configure, and maintain ICT systems and databases, troubleshoot and address issues to ensure optimal performance.
• Configure and maintain applications and user devices. Provide timely and quality service delivery, technical support, and advice to user requests to ensure proper user access to agency business data and information.
• Prepare statistical reports on ICT-related data and metrics. As needed, implement measures to ensure required standards are met.

Qualifications

Basic Qualifications 

• Bachelor’s degree in IT-related field (Computer Science, Computer Networking, Programming, and Information Systems) required.
• Knowledge of introduction, design, implementation, and adoption of relevant technology and data management tools.
• Prior experience is not a requirement but an added advantage

The ideal candidate should have the following:

• Commitment to accuracy and data integrity
• Strong interpersonal and communication skills for effective collaboration with facility personnel
• Ability to work with minimal supervision.

About Us

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. Catholic Relief Services works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality.  Catholic Relief Services’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding.  We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and exploitation.

CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency.

CRS is committed to safeguarding program participants, community members, staff and volunteers from all forms of exploitation and abuse.  The successful candidate is expected to sign and adhere to CRS´ Code of Conduct.

CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people – especially children and vulnerable adults – to live free from abuse and harm.

Disclaimer:  This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. 

CRS is an Equal Opportunity Employer.

General Requirements

CRS offers are contingent on the selected candidate’s ability to legally work where the position is to be performed. Every government has a unique set of work permit eligibility requirements.  All positions requiring residence or frequent travel outside a home country must undergo and clear a pre-employment medical clearance; some work permit processes require clearing a separate government administered medical examination.

CRS prioritizes candidates who are citizens/ permanent residents of the countries where we have CRS offices.