Minimum Qualification

• First degree in relevant field of study (Accounting, Finance, Credit etc.)

Experience

• 5-7 years’ experience in Banking.
• Experience in sales and relationship management of clients.
• Experience in customer service and business acumen.
• Ability to drive profitability and build relationships or leverage from client’s interactions and touch points.
• Proven successful track record in sales and service.
• Knowledge of the bank’s products, services and digital platforms.
• Knowledge of credit principles, branch banking processes, procedures, policies and bank products and services

Key Responsibilities

• Promote and sell a range of appropriate products and solutions that meet the financial needs of small and medium business customers
• Identify sales leads for associate company stakeholders e.g. Vehicle and Asset Finance; Electronic Banking; Trade; Global Markets; etc
• Mine existing customer data to identify expansion and/or additional business opportunities
• Identify opportunities to migrate top-end customers to Commercial Banking
• Providing a central (information/ query handling) service point for a portfolio of Enterprise Direct customers
• Ensure KYC documentation, regulatory compliance and control is adhered to.
• Participate and leverage of specific campaigns and marketing activities as required to achieve sales aspirations
• Monitor daily excesses to ensure that client facilities are managed within the parameters set by Credit and make recommendations to Credit for temporary facilities, where necessary