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  • Full Time
  • Lilongwe
  • Applications have closed

Dream Financial Services Ltd

Company Overview

Dream Financial Services Ltd is a deposit taking Micro Finance Institution (MFI) incorporated under Malawi’s 2017 Companies Act, regulated by the Reserve Bank of Malawi. It offers financial services to micro, small and medium-sized enterprises (MSMEs), low and medium-income Individuals as well as groups (cooperatives).

DFS LTD is hiring skilled individuals to join its growing team in the following position tenable at their offices in LILONGWE:

ACCOUNT RELATIONSHIP OFFICER

Job Purpose

To manage client relationships, conduct credit assessments, and grow the company’s loan portfolio through effective marketing, client servicing, and financial advisory support.

Job Responsibilities

  • Client Relationship Management: Manage and grow a portfolio of clients through effective relationship management.

  • Credit Assessment: Conduct client assessments, appraisals, and credit analysis.

  • Product Marketing: Market financial products and cross-sell services to existing and potential customers.

  • Loan Processing: Prepare loan documentation and ensure compliance with internal lending policies.

  • Repayment Follow-Up: Follow up on repayments and maintain updated client records.

  • Customer Advisory: Handle customer inquiries and provide professional financial guidance.

  • Community Outreach: Participate in community outreach and promotional activities to attract new clients.

Requirements

  • Diploma or Degree in Banking, Finance, Economics, Business Administration, or related field.

  • Minimum 2 years of experience in sales, microfinance, or client relationship management.

  • Strong knowledge of credit principles and financial products.

  • Excellent interpersonal and negotiation skills.

  • Target-driven and able to work under minimal supervision.

  • Must be willing to travel.

Mode of application

We will only receive applications through email. Submit your application letter and CV to the email: recruitment@dreamfinance.co.mw by the end of day 7th November 2025. The subject of the email should include the name of the position applied for. Only candidates who meet the requirements will be shortlisted and acknowledged.