POSITION: OOERATIONS OFFICER

SME Clinic on behalf of its client, a fully integrated multidisciplinary security and facilities management company, is recruiting a Head of Operations-Strategy.

Reporting to the Regional Manager, the Operations Officer shall be responsible for operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions.

The candidate will support the regional operations and profitability through ensuring of the best possible business performance and contract delivery.

Main Responsibilities.

Duties and essential functions but not limited to.

• Leading and overseeing the security operational functions.

• Attending to high level client- meetings.

• Effectively setting out goals and objectives for the department, including those for supervisory roles that may fall under reporting line and structure.
• Ensuring all aspects of the required security services are being delivered to the customers’ satisfaction and in accordance with the contract.
• Ensuring contract required training and screening / vetting has been completed for all security staff.

Your profile.

• Minimum of 5 years in security management.

• Higher Diploma or equivalent in security management or related field.

• Excellent written and verbal communication skills.

• Good knowledge of computer and Microsoft Office

• Those that have served in the Malawi Defence force or the Malawi Police Service have an added advantage.

• Willingness to work with futuristic and agile directors.
• Those exposed to systems security have an added advantage.

• Possession of a driver’s license is a MUST.

Send applications to:

E-mail: ops@smeclinic.mw

Closing date for receiving applications is Monday, 5^th May, 2026